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Caryn
Amster and The Marketing Coaches™
Seminars and Workshops
 As
Head Coach, I speak alone and, often, with my partner,
Carol Pietrus, as The Marketing Coaches. The Marketing
Coaches are a Speaking, Training and Consulting duo started
in 1990. We are not speakers who market, we are marketers
who speak.
Our
Seminars, Training and Workshops are a combination of
lecture and class participation. We use the collaborative
process, allowing participants to combine their old and
new knowledge to solve problems and reinforce what they
have learned. The experience is lively, fast paced and
interesting. The course elements are variable and can
be customized. Programs are constantly updated to take
advantage of the latest marketing ideas and innovations.
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Ask about our Chambers of Commerce and non-profit organization
discount.
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Ask about fees for out of area Seminars, Workshops and
customized programs.
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Ask for a more in-depth explanation of the following courses:
"So
You Want To Be In Business"
Created
for people whose are thinking about going into business.
 "O.K.,
You Are A Business Owner, Now What?"
Created
for people in business for at least two years who want
to expand or reposition.
"Winning
At Service & Consulting Marketing"
Uses
Value Versus Cost approach for established service business
owners and consultants
"Winning
The Word Of Mouth Marketing Game"
Some
of the things participants learn include:
- What
are your customers really buying - benefits versus features
- Succeeding
at the "moment of truth" when a customer complains
- Your
role as your company's marketing agent
- How
to create customer loyalty
- How
to develop a "no-hassle" attitude
- How
to defuse angry customers
Note!
This is especially good for all levels of staff. An additional
program for management includes
motivating and rewarding employees and program implementation.
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